Our Aims & Values

Our Aims

We aim to provide:

• First class independent outpatient and diagnostic facilities and healthcare.
• Safe, effective services across all of the regulated activities, to the highest of standards, in clean, comfortable and well-maintained surroundings.
• The latest in equipment: imaging technology, including an MRI, Ultrasound, and X-Ray scanner, full Cardio-pulmonary diagnostic equipment as well as an on-site pathology lab.
• A world-class outpatient service and care for a wide range of medical conditions
• A convenient location, which means diagnostic tests can take place on the same day for a prompt diagnosis and access to treatment as quickly as possible.
• A safe, comfortable and welcoming environment.

Our Values

• The needs and wishes of patients remain a priority at all times.
• It is a fundamental objective of the centre that patients are treated with compassion, respect and dignity and consideration of their individual needs are central to all service delivery.
• By having a professional, well-trained, effective and motivated workforce the centre aims to promote a culture of continuous improvement and an environment that supports both corporate and clinical governance.
• All of our clinical staff are experts in their field and we are passionate about continuing their Professional Development.
• Our patients’ feedback is very important to us, and we welcome comments about your experience at New Malden Diagnostic Centre.
• We review our policies and practices on an annual basis, using feedback from our patients, staff and management to continually improve services.